We want your shopping experience at henigfurs.com to be secure and safe. We use Secure Sockets Layer (SSL) 128 Bit Encryption technology to encrypt your credit card information. SSL is a standard technology which is used by many e-commerce websites to protect your valuable information.
Fur is a natural product, and colors may vary. We have done our best to accurately display colors as best as possible. However, colors may vary depending on your monitor and we cannot guarantee that all colors will be an exact match.
All furs are labeled with their fur origin. Please note that dye may be added to all furs.
Copyright and Trademark
Unless otherwise noted, all materials including logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of this site are owned by Henig Furs, Inc. Nothing on this site should be used without permission. Henig Furs aggressively enforces its property rights to the fullest extent of the law. The name and logo of Henig Furs may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this site, without prior, written permission from Henig Furs. Henig Furs prohibits use of any logo of Henig Furs, or any of its affiliates, as part of a link to or from any web site unless establishment of such a link is approved in advance by Henig Furs in writing. Fair use of Henig Furs property requires proper acknowledgment.
All orders are shipped via FedEx (or UPS) and require a signature authorization at the time of delivery for purchases over $500. Purchases can only be shipped within the 48 contiguous states of the United States (excluding California). Customers who enter their email at checkout will receive an email with a tracking number once item has shipped. In the event the customer does not receive the tracking number via email, please call (334) 277-7610 and ask to speak to our Shipping Department.
-Items are ONLY Shipped Monday-Thursday. *In some circumstances, if an in-stock item is ordered late Thursday or early Friday, is to be shipped overnight, and payment has cleared, Henig Furs will process the order and allow Saturday delivery.
-Items ordered after 4pm (Central) 2nd Day Air or Overnight will be shipped the following business day
-Items ordered after 4pm (Central) Friday 2nd Day Air or Overnight will be shipped on Monday
*Some items are specially made and may take longer to ship. Henig Furs does its best to put custom-made or backorder information on these items, but oversights can occur. Chat with us or call if you have questions about your order.
*In some circumstances beyond our control, payments can take up to 2 business days to clear. In these rare events, we will not ship until payment has completed processing.
*Signatures are required on deliveries of orders over $500. If there is a failed delivery attempt (FedEx should attempt to deliver 3 times, and will hold packages shipped to a FedEx office for pickup up to 7 days), and the package is returned to us, there will be an added shipping charge for a second delivery attempt. Contact us with questions or concerns regarding shipping/delivery.
Any item(s), ordered online at henigfurs.com, may be returned for a full refund, minus shipping costs. Customers must initiate returns within 5 days of receipt of merchandise. Customers must fill out the return form for the return to be processed. The garment must not have been worn and all tags should still be attached. Refunds will only be issued back to the original form of payment. Upon receipt of the item(s), Henig Furs retains the right to refund purchase amount based on inspection of the garment. Items in clearance cannot be returned for refund, only for exchanges or store credit. Certain custom-made furs are not eligible for return. Layaways are only eligible for exchange or store credit. Gift cards are not eligible for return.
Layaway purchases may be refunded within 5 days of down payment. After 5 days has passed, all monies paid will be credited as an in-store credit.
Returns will take 5-7 Business Days. Online orders can not be returned to store. In-store purchases can not be returned by mail, customers must contact or visit the store they originally purchased from.
All online purchases must be returned through the site. Refunds will only be issued back to the original form of payment.
The Henig Furs Team